Outsourced — Made in America

Many people are upset with outsourcing, but they aren’t willing to pay the price difference to ensure their products are made in America. In this scene from Outsourced, Asha walks an angry customer through the process of locating an American-made product only to find that he isn’t interested in paying the higher price.

Outsourced — Understanding Cultures

Mr. Todd discusses with his new Indian staff that they must understand the culture of the clients that will be calling them. They go over examples related to the differences between US and Indian culture and also practice with callers.

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